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ENCLOSURE

TIGER

White

White tiger enclosur

ACTIVITIES

  1. Looking at the white tiger

  2. Taking photos of the white tiger

  3. Selfies

  4. The information exhibits. You can hear the tigers roar, moan, growl, etc.

  5. Infographics. Explains the history of the white tiger and how it came about

  6. Children super excited about the white tiger, looking at it

  7. Tourists who think the white tiger is bored/alone (actually the second white tiger was hidden)

EVENTS

  1. Tiger feeding session (every day 2:45pm)

  2. Information about white tiger shared

  3. Warning that objects such as cameras should not be placed over the ledge. Lost items may not be recovered

  4. Tigers can choose to participate or not

  5. Keeper Interaction at that time.

  6. Toys thrown

  7. Fishes fed as well

INTERACTIONS

​​

  1. Visitors interact with tiger through pictures

  2. Families interact with children, drawing their excitement

  3. Tigers interact with each other or keeper

  4. Can smell the meat from afar. Alert even before keeper reaches the enclosure

  5. The second tiger comes out during keeper interaction

  6. Keeper and Tiger interact in friendly manner

  7. Tourists take videos and enjoy watching the feeding session

  8. Some children are bored when seeing that the white tiger does nothing.

OBJECTS

  1. Infographics sharing the history of white tigers

  2. Tiger roaring exhibit-device to press buttons

  3. Tiger skull in glass case

  4. Exhibits and signs to advise visitors not to purchase products made from tiger parts

  5. Television playing footage about tigers in their natural environment

  6. Open air area with many fish in the pond (perhaps it’s to entertain the tigers?)

  7. Braille signs available for visually-impaired visitors to learn  

USER

  1. Visitors who enjoy the exhibit (though not really the infographic

  2. Families whom enjoy the feeding show

  3. Children excited to see the tiger

  4. Families/Tourists who love taking pictures and forming memories.

OBSERVATION AND POTENTIAL GAPS 

  • Observations

  1. White Tiger is sitting at one place (not moving much) for the full timelapse video (fact). We think it’s bored (Assumption)

  2. Visitors looking at each other with bored faces (fact). We think they find the white tiger exhibit boring (assumption)

  3. Visitors spent more time looking at the white tiger (fact), than learning from the infographics and exhibits (fact). We think they consider the infographics boring (assumption)

  • Gaps

  1. More interesting infographics (Edu-tainment)

  2. Changes to existing facilities/environment

afr  can

 

 

penguin

Afrian Penguin

ACTIVITIES

  1. Penguins stand still inside the cages, huddled together

  2. Children watch the penguins through the mirror

  3. Children ignore the sign not to knock on the mirror and continuously hit it, making much sound

  4. Parents watch their children as they are having fun

  5. Nearby there are metal sea lions to take pictures with, and a playground for children to relax in

EVENTS

  1. Playground?

  2. Penguin feeding 

INTERACTIONS

  1. Between Parents and Children - Most children talk about how cute the penguins are

  2. Between Children and animals - Children love to get the animals attention by knocking on the walls; animals may get stressed/be disturbed by this action

  3. Between Parents and exhibit - Infographics at the front of the penguins are hardly looked at

  4. Penguins among themselves - huddling together, resting?

OBJECTS

  1. Metal Sea Lions nearby

  2. Approx. 4 meter long cage to move around, with a mini-pool for the penguins (was locked when we visited (how many times has it been locked? What’s the reason for locking the pool area?)

  3. Playground nearby

  4. Infographics

USER

  1. Visitors - Making use of the exhibit for entertainment. Eg. hitting the glass mirrors

  2. Children - Viewing the animals as entertainment - huddling around the facility.

  3. Tourists - Taking many pictures of the penguins

OBSERVATION AND POTENTIAL GAPS 

  • Observations​​

  1. Penguins stay still (fact). They seem bored (assumption)

  2. Children are over-excited and bang on the walls (fact). They may be stressing the penguin (assumption)

  3. Parents do not stop their children from hitting the mirrors (fact). They do not seem to care about distressing the animals (assumption)

  4. Penguin enclosure is relatively small compared to other animals (fact). We believe they may need more space (assumption)

  • Gaps

  1. Different kinds of engagement may be preferable

  2. Different ways of educating parents could be used

  3. Enclosure environment could be more interactive

  4. Some form of education + entertainment (feeding session?)

Orangutans

Orangutans

ACTIVITIES

  1. Visitors find the orang utan, look at the orang utan, and leave the orang utan

  2. The infographic and exhibit, sharing fun facts and trivia about orang utans, such as their similarity to humans.

  3. Orang Utan hand and feet sculpture, which people place their hands on to compare the difference in sizes.

INTERACTIONS

EVENTS

  1. Keepers’ chit chat (1100, 1530, 1630)

  2. Orang Utan feeding (they eat food slowly)

INTERACTIONS

  1. Orang Utan paces around the enclosure

  2. Families interact with each other while examining the Orang Utan

  3. Orang Utan is seen as cool and interesting. Orang Utan spends much time near the viewing area

  4. Orang Utan interacts with the food cages. Keeper interaction

  5. Families interact with each other. Children are very interested in the Orang Utan

  6. If Orang Utan is far away, the families simply walk past.

OBJECTS

  1. Cage is relatively big (roughly ~10 metre by 5 metres), but may not be enough for 2-3 large sized sumatran orangutans

  2. Orang Utan infographics

  3. Orang Utan skull, hand, feet

  4. Feeding puzzle game inside the cage (neglected)

USER

  1. Visitors who love to see animals

  2. Families coming for the sake of their children

    1. Children, who enjoy looking at animals. Sometimes, however, they get bored. Parents then entertain them​

  3. Most ignore the infographics. Parents use it to keep their children entertained.

  4. Families more interested in entertainment rather than other pieces of knowledge.

  5. Conservation efforts hence relatively unseen (Perhaps families don’t see what roles they have to play in this​)

OBSERVATION AND POTENTIAL GAPS 

  • ​​​Observations

  1. Not as popular as expected

  2. Orang Utan paces around (fact). I infer that it might have been bored (assumption)

  3. Infographics are glanced through for the most part (fact). I infer that it is because most foreigners do not understand English signage/words (assumption)

  4. Children do not read infographics (fact). I believe they are bored by it (assumption)

  5. Orangutan has no choice but to come close to humans as where their food, water, play area is all in front  of the glass pane in front of the visitors.

  • Gaps

  1. More interaction(?)

  2. Possible activities in enclosure

  3. Changing of infographic types (more interesting?)

  4. Mixing Education with Interaction (Edu-tainment? They might already be doing

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